1. Introduction

This Privacy Policy explains how Mocowrys Kenya collects, uses, discloses, and protects information when you use our off-chain prediction market platform.

2. Information We Collect

Account Data: We may collect email addresses, phone numbers, authentication records, account status, and profile settings.

Payment Data: We process deposit, withdrawal, provider reference, callback status, and KES ledger records needed to operate payments.

Market Data: We store positions, trades, orders, settlements, balances, and audit records linked to your account.

Usage Data: We collect information about pages visited, features used, device details, and platform diagnostics.

Cookies: We use cookies and local storage to preserve session, preference, and analytics data.

3. How We Use Your Information

To provide accounts, balances, markets, trading, settlement, and reporting
To process deposits and withdrawals through supported payment providers
To detect fraud, abuse, duplicate callbacks, and payment inconsistencies
To improve platform performance and reliability
To communicate service, security, and account updates
To comply with legal, tax, audit, and regulatory obligations

4. Data Sharing and Disclosure

We do not sell your personal information. We may share information with:

Payment providers and aggregators needed to complete transactions
Identity, security, analytics, hosting, and support service providers
Law enforcement, regulators, or government agencies when required by law
Third parties in connection with a merger, acquisition, financing, or sale of assets

5. Payment and Ledger Records

Payment and ledger records may need to be retained for reconciliation, dispute handling, fraud prevention, audit, tax, and regulatory purposes even after account closure.

6. Data Security

We use reasonable technical and organizational safeguards to protect information. No Internet or storage system can be guaranteed as completely secure.

7. Your Rights

Depending on your location, you may have rights to access, correct, delete, restrict, object to, or export certain personal information, subject to legal retention obligations.

8. Children's Privacy

Our platform is not intended for users under 18. We do not knowingly collect information from children under 18.

9. Changes to This Policy

We may update this Privacy Policy from time to time and will update the date shown above.

10. Contact Us

Questions about this policy can be sent to:

Email: [email protected]